We were also disappointed to see that it used 25% of our test computer’s 2.6 GHz 6-Core Intel Core i7 processor, which was several times greater than TeamViewer or LogMeIn. LogMeIn, however, fell behind in this category, with a generally laggier experience. We experienced little to no lag with either: mouse tracking was smooth, as were most animations, and clicks were carried from client to host nearly instantaneously.
TeamViewer and RemotePC both performed well in terms of latency and system resources. Finally, LogMeIn didn’t do a great job of scaling displays, which could be blurry. Additionally, all three web apps are limited, so you’ll need desktop or mobile version for tasks such as file transfers or remote printing. There are some notable exceptions: We found the RemotePC iOS app a bit clumsy, sometimes highlighting text without meaning to or scrolling too far due to oversensitivity. Session functions like chat, whiteboard, and recording were equally easy to find and use.
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The interfaces are quite similar: a main dashboard gives you access to devices associated with your account(s), plus additional features like user management and meetings. We found all three apps straightforward and easy to use.
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While other software can certainly provide these functions, it’s nice to have everything in one place. In a similar vein, we were happy to see that TeamViewer includes a range of meeting and presentation features, like scheduling, shared calendars, and screens-sharing with up to 15 people. While all three apps support instant chat, only RemotePC and TeamViewer support voice and video chat, which we felt gave them a real advantage.
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RemotePC and LogMeIn enable users to access macOS and Windows hosts, but if you need to access mobile, internet of things (IoT), or point of sale (POS) devices, TeamViewer is the only one capable (although LogMeIn supports updating POS devices).Ĭollaborative tools are essential to running a business smoothly.
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